- Longmont, Colorado, U.S.A. -
1 (800) 472-2530 Local: (303) 772-1901 Fax: (303) 532-2352
|We are no longer able to accept returns for non-warrany repairs. This includes, but is not limited to; sound upgrades, decoder CV programming, the repair of any item that may have gotten damaged or broken from handling or operation, etc. If you are unsure if your issue is a warranty repair, contact us first. Non-warranty items received may be returned without any work done.|
Should your InterMountain Railway Company product require warranty service please send it to:
InterMountain Railway Company
Cab Forwards are not accepted without prior authorization. Please contact us before sending in a Cab Forward for ANY reason. Cab Forwards received without authorization may be returned without any work done.
Click the Return Form button below to print our repair return form. Please fill out the form and include it with the item(s) you are sending in. If you need more space, you can use the back or separate sheets.
NOTE: We are currently running 4-7 weeks on any item(s) returned to us for repair. While we always do our best to get customer repairs done as quickly as possible, we ask for your patience.
If you are having DCC related issues with your locomotive, check our DCC Assistance page before sending the locomotive in. A solution to your issue may be addressed to save you from having to send your locomotive in.
|InterMountain Railway Company|
|P.O. Box 839|